FAQs
What is Cake Mail?
What types of events / celebrations is Cake Mail suitable for?
What do the Cake Mail Treat Boxes contain?
How much does Cake Mail cost?
We have also introduced individually priced items so you can build your own box to any value required.
Is There An Extra Delivery Charge?
How far in advance do I need to order?
We offer a range of days and dates that you can have your Cake Mail delivered. Some special event dates can get booked up quite far in advance but usually at most other times, its a good idea to order at least a week or two in advance. However this last year has been very busy and sometimes we have been booked up 1-2 months in advance especially during the summer months, Easter and Christmas, which are our busiest times for Cake Mail.
Do you guarantee delivery on a specific day?
No. You can select an estimated delivery day when you place your order. We will always aim to deliver on this day and our Courier DPD deliver 99.5% of our parcels on the day you select - but at busier times, it may be delivered the day after your estimated delivery day.
This is outside our control. You will be sent parcel tracking information. In addition, a delivery time slot text message will be sent to Irish mobile contact numbers if provided.
How do I order Cake Mail?
How do I pay for my Cake Mail Treat Box?
How do I get allergen information?
Do you do Gluten Free and Vegan?
Yes we do offer vegan items. No we don't do gluten free items.
Where do you deliver Cake Mail?
Whats the best way to place multiple orders to different addresses?
Do you have a 'Bricks and Mortar' shop?
Yes, we now have physical location in Killarney Town Centre.
We still take orders online at www.cakemail.ie
However, we also now offer Local Collection at our new premises on College Street, Killarney as well as Free Local Delivery to all Killarney Hotels and Restaurants..
Can I buy ready made cakes from your shop in Killarney?
Not at the moment, currently we only offer made to order collections from the shop at the moment.
We hope to introduce ready made items for sale during 2024.
Is nationwide delivery available for the big celebration cakes that I have seen on your website - www.ocarrollscakes.ie?
Can I order a celebration cake and cake mail treat boxes for local delivery / collection in and around the Killarney area?
Do you make Wedding Cakes?